CRITICS ARCHIVE

Info

Returns

Return window

You have 7 days from the date your order is delivered to request a return.

Eligibility

Items must be returned:

  • Unworn and unwashed
  • In their original packaging
  • With any tags still attached

Items that have been worn, washed, or damaged will not be accepted.

How to start a return

Email support@criticsarchive.com with your order reference and the reason for the return. We'll reply with the next steps.

Refunds

Once your return is received and inspected, we'll process the refund to your original payment method. Refunds can take a few business days to appear, depending on your bank.

Exchanges

If you need a different size, email us with your order reference and preferred size. Exchanges are subject to availability.

Questions

Anything else? Email support@criticsarchive.com.